Return Policy
We want you to be completely satisfied with your purchase. If you need to return an item, please read our policy below:
1. Return Eligibility
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We accept returns for unused and unopened products within 30 days of your purchase.
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To initiate a return, please contact us at [email protected] to request a return authorization.
2. Refunds
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If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will offer a full refund or exchange once the return is processed.
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Refunds will be issued to the original payment method once the returned product has been inspected.
3. Return Shipping
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You are responsible for the return shipping costs, unless the product is defective or we made an error in your order.
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We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of returned items.
4. Non-returnable Items
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For hygiene reasons, health-related products such as opened supplements and probiotics cannot be returned unless damaged or defective.