Privacy Policy
At Moluyes Store, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or shop on our website.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you provide when you use our services, such as your name, email address, phone number, shipping address, and payment details.
2. How We Use Your Information
We use the information we collect to process orders, communicate with you, improve our services, and send marketing communications that you have agreed to receive.
3. Order Processing
When you make a purchase, we use your personal and payment information to complete the transaction, deliver your products, and provide you with customer support.
4. Payment Information
We do not store your credit card details. All payments are processed securely through PayPal, and we adhere to strict payment security standards.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, track your preferences, and improve our services. You can choose to disable cookies in your browser settings, but this may limit certain functionality.
6. Third-Party Services
We may use third-party service providers (such as payment processors, shipping companies, and analytics services) to assist in providing our services. These third parties are obligated to protect your information and only use it for the purpose of providing the requested services.
7. Marketing Communications
We may send you promotional emails or newsletters if you have opted into our mailing list. You can opt-out of marketing communications at any time by clicking the unsubscribe link in the emails.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
9. Access and Update Your Information
You have the right to access, correct, or delete your personal information. If you would like to update your information, please contact us at [email protected].
10. Security of Your Information
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure.
11. Data Sharing and Disclosure
We will not sell, rent, or trade your personal information to third parties. We may disclose your information if required by law or to comply with legal processes or governmental requests.
12. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.
13. International Transfers
Currently, we only process and store personal information within Australia. If our practices change and involve international transfers, we will notify you and take appropriate security measures.
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Effective Date." Please review this policy regularly to stay informed about how we protect your personal data.
15. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
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Email: [email protected]